Privacy Policy

Effective Date: 2024-01-01

At Tiana’s Closet, we are committed to protecting your privacy in accordance with British Columbia’s Personal Information Protection Act (PIPA). This Privacy Policy explains how we collect, use, and protect your personal information through our WordPress website.


1. What Information We Collect

We collect personal information when you:

  • Place an order
  • Contact us through forms or email
  • Subscribe to our newsletter (if available)
  • Leave a comment or review

Information may include:

  • Name
  • Email address
  • Billing/shipping address
  • Order details
  • IP address
  • Browser information (via cookies)

We do not store credit card numbers. Payments are processed securely via third-party providers (PayPal and Stripe).


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about orders or inquiries
  • Provide customer support
  • Improve our website and services
  • Send updates or newsletters if you’ve opted in

We do not sell or rent your personal information.


3. Third-Party Services

We use trusted third-party services on our WordPress site:

  • WooCommerce – for processing orders
  • Payment gateways like PayPal or Stripe – for secure transactions

These third parties may collect limited personal or technical data, governed by their own privacy policies.


4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and track usage data (e.g., WooCommerce functionality).

You can disable cookies in your browser settings, but this may affect site functionality (such as keeping items in your cart).


5. Your Rights Under PIPA

You have the right to:

  • Access your personal information we hold
  • Request corrections if information is inaccurate
  • Withdraw consent (e.g., unsubscribe from emails)

To request access or make changes, contact us at:

📩 Email: tianasclosetpatterns@gmail.com


6. Security

We take appropriate measures to protect your personal data, using secure servers, updated software, and restricted access where necessary.


7. Data Retention

We retain your information only as long as needed to fulfill business and legal obligations (e.g., tax recordkeeping), after which it is securely deleted.


8. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here with a revised effective date.


9. Contact Us

If you have any questions or concerns about this policy or how we handle your personal information, contact us:

📩 Email: tianasclosetpatterns@gmail.com